1. Information We Collect

RANA JAHANZAIB TRANSPORT COMPANY collects the following information:

• Personal Information: Name, email address, phone number, and government-issued ID for verification
• Payment Information: Credit/debit card details, billing address, and transaction history
• Travel Information: Booking history, departure/arrival locations, travel dates, seat preferences
• Location Data: When you enable location services in our mobile application

2. How We Use Your Information

We use your personal information for the following purposes:

• To process your bookings, reservations, and manage your account
• To communicate with you about trip schedules, changes, or promotions
• To improve our services, mobile app, and customer experience
• To comply with legal obligations and regulatory requirements
• For security purposes and fraud prevention

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, SMS gateway providers, and IT service providers
• Legal Authorities: When required by law or to protect our rights and safety

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Employee training on data protection practices

However, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data under certain circumstances
• Opt-Out: Opt-out of marketing communications at any time
• Portability: Request transfer of your data to another service provider